Guides07 September 2026 · 1 min read

Preparing an information pack for delivery in your absence

If you cannot attend delivery, leaving only a phone number may not be enough. Prepare an inventory and room plan for the person receiving the shipment.

Preparing an information pack for delivery in your absence

Before you start

Share the agreed service scope. Ask the moving company about any required authority or documents, and share private information only with necessary recipients.

Practical steps

  • Send the current inventory and room codes.
  • Specify your contact channel and a backup person.
  • Clarify who to contact and what to do if items are missing or visibly damaged.

Checks on arrival

Review records and photographs together afterward. Update the central inventory for changes and stop using superseded lists.

What to include in your quote request

For a storage enquiry, share the inventory, expected duration, access needs and later delivery address. Confirm which intake, storage, partial-release and delivery services are included in writing. Reconfirm the arrangements if the storage period changes.

Storage

Apply this guide to your move

Share your route and inventory so we can clarify the scope.

Open the planning tool
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